Celebrating Victories
I'm sure you know how to give someone a compliment about something they've done well, but what if you'd like to really celebrate a victory together with them? I think sometimes we spend so long in the process of achieving a goal or a KPI, so long in the struggle and then only a moment in the celebration. Even when I speak to clients about their victories sometimes there's a tendency to mention them but gloss over them kinda quickly. But I believe the longer the struggle, the longer we should celebrate the victories - at least more than a moment! Here are a few ideas that I have found useful when celebrating with clients...
Be genuinely interested in the process!
Ask questions to go deeper into the details
Get specific on what you like - what exactly is good and why
Distinguish them from others - we all like to feel special
Congratulate them - re-enforce the message they’ve done well