Competency: Project Management

DEFINITION:

A project is temporary in that it has a defined beginning and end in time, and therefore defined scope and resources. And a project is unique in that it is not a routine operation, but a specific set of operations designed to accomplish a singular goal.

(From the Project Management Institute)

STAGES: Plan - Implement - Analyse 

KEYWORDS: needs, concerns, KPIs, strategy, goals, risk, stakeholders, project, scope, budget, team, performance, quality, quantity, feedback, action

TEMPLATE: Link here

BOOKS: 4 Disciplines of Execution

IT TOOL: Trello

OUTLINE:

1. Understand the needs, concerns, KPIs and challenges of a client, along with the resources (e.g. time, money, people, equipment, technology, knowledge) available in order to make a strategic plan (including a contingency plan) which will achieve the main objective

2. Implement the plan by delegating action steps to team members and monitoring its progress (scope, budget, quality and performance of team) to deal with any issues as they arise and take corrective action 

3. Analyse the (qualitative: feedback about project, team and self) and (quantitative: success/failure) results to find out if targets have been met and the client is satisfied. 

Examples of projects 

1. Creating and implementing a marketing campaign 

2. Setting up a new website for an organisation

3. Developing a new product or service

4. Managing a live event

5. Conducting a business transformation exercise

6. Recruiting, training and mentoring employees (onboarding) 

7. Implementing quality improvement programmes

8. Delivering service standardisation initiatives (updating standard operating procedures)

9. Driving customer experience improvement projects

10. Launching sales campaigns to increase revenue