Posts tagged Communication
Vlog: What to do if your boss is a D.I.C.? My Top Tips

What to do if your boss is a Difficult to Interpret Communicator: Ask them to clarify what your goals are. You can suggest the form of from X to Y by WHEN. This will make sure that you're on the same page. Ask them what they think success would look like, and be specific. Say what it is and what it isn't. If they've asked you for something complicated or unreasonable, simply ask them "how would you suggest I do that?"

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Video: Underlining Your Impact On Brand Awareness

Increase in brand awareness (e.g. social listening, website visits, in-person visits, market share). In a previous video, I spoke about how to emphasise your impact on increasing online sentiment through reviews, subscribers and likes. And in this video I’ll discuss underlining your impact on brand awareness if you’re in a business that sells products.

This is all about highlighting the marketing or promotional opportunities that you develop for the business or the relationships that you are able to leverage.

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Video: Emphasising The Increase In Liking

How do you emphasize your contribution to increasing positive customer sentiment (e.g. online reviews)? And why is it important to do so?

If I asked whether you’d be more inclined to work with or buy something from a company or a brand that you liked, you’d probably say ‘of course I would’. According to Dr. Robert Cialdini, who is a professor of psychology and marketing, and author of a book called ‘Influence’, “liking” is one of the 6 key factors of persuasion.

With that in mind, if we can increase “liking” or the online reputation of a brand, that has a value because it’s going to influence customers/clients to engage in our services and it might lead to an increase in sales. So how do you calculate it?


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Video: Outlining How Much Time You Work

How do you convey the value of your work and how your efforts are having a positive impact on your company/organisation?

Here are a couple of useful ways to understand what you have achieved and what you have contributed. They should primarily be used for acknowledging your own efforts, but could also be used for having respectful and professional conversations with your manager.

They should not be used in a moment of conflict or as any form of threat. That would be counterproductive - at least in my opinion.

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Video: Reminding Them Of Your Valuable Knowledge

Are you a subject matter expert that shares your expertise on an area outside of your role? Do you teach new skills to people on your team? Do you save your company money by providing in-house training? If so, do you ever consider how much that’s worth to your company? A simple way to express its value is to figure out how much it would cost to outsource it to another company.

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15 Tips to Improve Communication in the Workplace

Effective communication in the workplace is one of the most searched terms in Google in terms of job-related stress. We all have different ways of interacting with others, different perceptions of what is good communication and varying opinions of what is or is not appropriate in the office. With all those factors and more, there’s bound to be constant challenges. Often there are imperfect solutions or outcomes to interpersonal problems, however, that doesn’t mean we can’t seek to improve as much as possible. Here is a list of tips which will hopefully help with these issues: 

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Tone of voice matters and here's the proof

'It’s the way you said it!' We’ve all heard that, right? We understood it to mean that the content of what we said doesn’t matter, the problem was our tone. I read about this exact issue from two different sources and thought it would be interesting to put them side by side...

In his book ‘Blink’, Malcolm Gladwell tells a story about

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