What to do if your boss is a Difficult to Interpret Communicator: Ask them to clarify what your goals are. You can suggest the form of from X to Y by WHEN. This will make sure that you're on the same page. Ask them what they think success would look like, and be specific. Say what it is and what it isn't. If they've asked you for something complicated or unreasonable, simply ask them "how would you suggest I do that?"
Read MoreIncrease in brand awareness (e.g. social listening, website visits, in-person visits, market share). In a previous video, I spoke about how to emphasise your impact on increasing online sentiment through reviews, subscribers and likes. And in this video I’ll discuss underlining your impact on brand awareness if you’re in a business that sells products.
This is all about highlighting the marketing or promotional opportunities that you develop for the business or the relationships that you are able to leverage.
Read MoreIf your main job is sales, then you’d be expected to generate income for the business. But what about all those people who are involved in other areas, yet still manage to bring in new business. That’s very valuable and worth taking into account when speaking to a manager about a salary increase or a promotion.
Read MoreHow do you emphasize your contribution to increasing positive customer sentiment (e.g. online reviews)? And why is it important to do so?
If I asked whether you’d be more inclined to work with or buy something from a company or a brand that you liked, you’d probably say ‘of course I would’. According to Dr. Robert Cialdini, who is a professor of psychology and marketing, and author of a book called ‘Influence’, “liking” is one of the 6 key factors of persuasion.
With that in mind, if we can increase “liking” or the online reputation of a brand, that has a value because it’s going to influence customers/clients to engage in our services and it might lead to an increase in sales. So how do you calculate it?
How do you convey the value of your work and how your efforts are having a positive impact on your company/organisation?
Here are a couple of useful ways to understand what you have achieved and what you have contributed. They should primarily be used for acknowledging your own efforts, but could also be used for having respectful and professional conversations with your manager.
They should not be used in a moment of conflict or as any form of threat. That would be counterproductive - at least in my opinion.
Read MoreAre you a subject matter expert that shares your expertise on an area outside of your role? Do you teach new skills to people on your team? Do you save your company money by providing in-house training? If so, do you ever consider how much that’s worth to your company? A simple way to express its value is to figure out how much it would cost to outsource it to another company.
Read MoreOccasionally you might be concerned about losing your job. But you should also consider your commitment to the organisation. This is because it will take time to hire and train someone else, and it will take even longer for them to get up to the same productivity as you in the role.
Describe how you would build an email list
What's the most important part of getting your work done?
Tell me about a time you took a risk and failed.
What's the biggest professional challenge you've faced?
Yea, I know... sometimes you have to work late because there is so much on. That's fine - I get it. But the problem comes when we are working late for the wrong reasons. Here they are...
Not able to delegate properly
Read MoreDelete the social media apps - turn off the notifications.
Forget the continuous news - it's not a true reflection anyway.
Put the phone out of the bedroom - buy an alarm clock.
Look up and listen - it's 'LIVE' right now.
Enjoy the moment - it'll be gone soon.
Read MoreI’m at a crossroads in my career, what should I do?
Identify the problem with your current role, and seek to solve that first.
I have a lot of self-doubt in my abilities. How to I improve my confidence?
Make sure to do some Victory Stacking. Also, check out these tips that you can implement for free.
Read MoreEffective communication in the workplace is one of the most searched terms in Google in terms of job-related stress. We all have different ways of interacting with others, different perceptions of what is good communication and varying opinions of what is or is not appropriate in the office. With all those factors and more, there’s bound to be constant challenges. Often there are imperfect solutions or outcomes to interpersonal problems, however, that doesn’t mean we can’t seek to improve as much as possible. Here is a list of tips which will hopefully help with these issues:
Read More'It’s the way you said it!' We’ve all heard that, right? We understood it to mean that the content of what we said doesn’t matter, the problem was our tone. I read about this exact issue from two different sources and thought it would be interesting to put them side by side...
In his book ‘Blink’, Malcolm Gladwell tells a story about
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